Scanning for APC

Scanning to your Abacus Private Cloud server is a time saver that many of our clients enjoy. These are the three tried and true options:

At the bottom of this page, we list scanners known to work.

Create and Map Your Local Drive

With this method, you will make your computer's local C: drive available on your cloud (i.e., map it) — this is a one-time setup. You would from then on scan to your local computer and move the scanned file from the mapped C: drive within the cloud to wherever you want it (e.g., a folder on your X: drive).
Pros: simplest, fastest, and free solution
Cons: each user would need to map their local C: drive (again, simple and fast, but still needs to be done)


Save all your work in the cloud and sign completely out of your cloud.

This is not the same as clicking the “X” in the corner.
1. Left-click the Windows icon in the lower-left of the screen.
2. Left-click your username in the upper-right of the screen.
If you do not see your name in the upper-right, you are using a non-Classic Start Menu user interface skin. Click Exit and then repeat steps 1 and 2.
3. Left-click “Sign out”.


Launch your RDP connection without actually getting connected.


On the Local Resources tab, click More.


Expand the Drives list and check the box for your C: drive.


Sign back into your cloud and open Windows Explorer.

When you do, you will see your local C: drive available on your cloud:


From there, navigate into the mapped C: drive to find the scan, and then move it (cut/paste) to your desired location on your cloud.

Fujitsu ScanSnap scanners are NOT compatible for direct-to-cloud scanning as they do not use a TWAIN compliant driver. This method can be used as a workaround for ScanSnap scanners.


You can use TerminalWorks' TSScan, an optional 3rd-party software tool that enables you to scan directly to a folder on your Abacus Private Cloud server. The software comes with a free 25-day trial and then does require a purchase after the trial expires. This is a very commonly chosen solution among APC clients.

If you would like to try the 25-day trial, simply contact APC Support to get this set up and started. If you do opt to go with the full version of TSScan, you can purchase either directly from TerminalWorks or through Abacus for the same price.

For some Canon multifunction scanners, the scanner must manually (i.e., at the scanner itself) be put into Scanning Mode for TSScan scanning to work and then manually put back into Printing Mode when done scanning.

Currently, there is a known issue with TSScan on Macs and naming documents. Scanned documents with spaces or underscores (“_”) between the words, the final name has random letters inserted for the spaces and special characters. Example: You scan a file and try to save it as Bob_Smith_INFORMATION.pdf, but it ends up being saved as BobKSmithKINFORMATION.pdf. TerminalWorks is aware and is working on a solution. In the meantime, the only workaround is to rename the file after scanning.

Scan to FTP

With this option, your scanner will be set up with a destination IP Address and user account to scan documents directly to a folder on your Abacus Private Cloud server. You will want to make sure, either with your IT professional or the scanner manufacturer, that your current scanner is TWAIN compliant and supports Scan to FTP.

Initial configuration of Scan to FTP does require 30 minutes of Professional Services (PS) time to implement. PS time is purchased in one-hour increments at $197/hour, and what you have left will remain on your account for future use.

If you have confirmed your scanner supports it and would like us to configure Scan to FTP, simply contact APC Support to get started.

Scanners Known to Work

Any scanner that is TWAIN compliant should work in your cloud environment. Check with the manufacturer to be sure. These three scanners have been tested and are known to work in the APC environment:

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